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Rebate and Program FAQs

Do you offer any rebate programs?
We are excited to offer our customers a variety of rebates for irrigation improvements and high-efficiency washing machines. Visit our rebates page for more information.

I had a major leak. Do you offer a credit for leaks?
We offer a one-time credit for leaks within a single billing period. For more information or to apply for a credit, see this PDF:

Consumption Credit Request


I am putting in a pool. Do you offer a credit for pool filling?
We do not offer a credit for filling a pool but you can easily calculate the cost of filling a pool if you know the capacity of your pool in gallons. For example, if your pool holds 30,000 gallons, simply divide by 748 to determine the number of units (1 unit = 100 cubic feet = 748 gallons) of water and multiply the units by $1.07. In this example, it would cost $42.91 to fill your pool. 

How can I save money on my water bill?
We offer a number of free programs and services to help you save water – and money. Learn more in the Water Efficiency section.