Important Changes to the District's Bill Payment System
A new billing system went into effect April 4, 2018. For some, this transition will be seamless. But, for those who pay their water bill using online banking, you will need to take action as your water account number changed. For those who pay their bill through their bank's online payment system, you will need to update your account number on your bank's payment site. For those who use the District's online bill pay system, you will need to re-enroll using your new account number. You can find your new account number on your last water bill. If you were previously enrolled in autopay through the District's online payment system, a separate notification was sent to you asking that you re-enroll in the recurring payment program using your new account number after April 9, 2018. If you have questions, please give us a call at 916-791-0115. We apologize for the inconvenience.
Click Here to enroll or re-enroll to pay your bill
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Website Accessibility Statement
San Juan Water District (the "District") is committed to ensuring that its services are accessible to all
members of the public. As part of this commitment, the District strives to provide an accessible website compatible with
the Web Content Accessibility Guidelines (WCAG) version 2.1, AA, and commercial screen reading software. Features of the
website are created to allow individuals with vision and other impairments to understand and use the website to the same
degree as someone without disabilities.
If you need any special assistance or accommodations:
Contact our compliance support team via telephone at: (888) 765-1970
Ongoing Compliance Information
Compliance Coordinator
The District has designated a Compliance Coordinator for website disability-related accommodations. The Compliance
Coordinator has received training in website accessibility and updates the site in accordance with those best
practices and requirements.
Compliance Procedures
The District is working to ensure all website content complies with the Americans with Disabilities Act
and controlling State laws. In an ongoing effort to continually improve and remediate accessibility issues,
the website is regularly scanned to ensure ongoing compliance, and timely changes are made to any inaccessible
content if found.
Accessible Documents Policy
The District is committed to providing all documents hosted on the website in an accessible format or making accessible
alternatives available.
Linked Documents and Third Parties
Please note that this site may link out to third-party websites that do not have accessible content. This site may
also include documents provided by third parties. While we cannot control the accessibility of content provided by
third parties, we are happy to assist any member of the public with reading and accessing content on our site.
Report a Website Accessibility Issue
We are committed to your ability to access all content, and we will respond to all requests in a timely manner.
If you need assistance or accommodations while accessing content on this website, please contact our Compliance
Coordinator via the form below: